Lucky Bags

📦 All orders are processed within 1–3 business days (excluding weekends and holidays).
Each order is carefully checked and securely packaged before shipping.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that during holidays or promotional periods, processing times may be extended by 1–2 business days. Thank you for your patience and understanding.

We currently ship to Canada and the United States. 🌟
Shipping costs and delivery times will be calculated at checkout. Once your order is shipped, you’ll receive a confirmation email with tracking information.

Please note: Orders may be subject to customs fees or import taxes in some regions, which are the responsibility of the buyer.

We plan to expand shipping worldwide soon, so stay tuned! ✨

We want you to love your purchase! 💛
If you are not completely satisfied, you can request a return within 30 days of receiving your order.

Return conditions:
• Items must be unused, in original packaging, and in the same condition as received.

Once your return is received and inspected, we will issue a refund to your original payment method.
Return shipping costs are the responsibility of the buyer, unless the item is defective or there was an error on our part.

For any questions or to start a return, please contact our customer service.

Our jewelry is made primarily of 925 sterling silver, with gold or copper plating for added color and style.
To keep your pieces looking their best:
• Avoid contact with water, perfumes, lotions, and chemicals.
• Store separately in a dry, cool place to prevent scratches or tarnishing.
• Clean gently with a soft, dry cloth; avoid abrasive cleaners.

With proper care, your jewelry will maintain its shine and last a long time. ✨